ARCHLine.XP® requires DirectX support on version 11 or 9.0.c level. DirectX 11 is recommended.
How can I update my computer's graphics driver?
If you have a notebook or laptop computer:
Please visit the website of the notebook manufacturer to download the latest driver.
If you have a desktop or workstation computer:
Before you can update the graphics driver, you need to know what kind of graphics card you have. For more information about how to find out what graphics card you have in your PC, do the following.
The easiest way is to run the DirectX Diagnostic Tool:
- Click "Start."
- On the "Start" menu, click "Run."
- In the "Open" box, type "dxdiag" (without the quotation marks) , and then click "OK."
- The DirectX Diagnostic Tool opens. Click the "Display" tab.
- On the "Display" tab, information about your graphics card is shown in the "Device" section. You can see the name of your card, as well as how much video memory it has.
Once you know the kind of graphics card you have, visit the manufacturer's website to download the latest driver. Here are links for downloading drivers from the most common graphics card manufacturers:
- ATI (AMD)
Important note: Most Intel graphics solutions are developed for office use and NOT recommended for CAD applications!
NOT SUPPORTED SOFTWARE:
LogMeIn users may experience warnings about outdated drivers at the program startup. This is due to the LogMeIn Mirror Driver which may affect the performance while working with ARCHLine.XP. Please contact the LogMeIn HelpDesk for further instructions and information. Uninstalling the LogMeIn Mirror Driver might be necessary.
The Plays.TV screen recorder client is reported to be incompatible with ARCHLine.XP, making it unstable and causing frequent crashes. It is highly recommended to uninstall the Plays.TV client, if you have it installed on your computer.
NOT SUPPORTED HARDWARE:
3DLABS graphics cards
Mobile Intel (e.g.: 945 GM Express)
Intel HD Graphics older than HD Graphics 2000
AMDFireGl and FirePro series
RECOMMENDED ANTI-VIRUS SOLUTIONS:
NOT RECOMMENDED ANTI-VIRUS SOLUTIONS:
McAfee: in case of running McAfee anti-virus, we cannot guarantee that ARCHLine.XP will operate as expected.